DATA PRIVACY POLICY
Effective Date: September 21, 2024

1. Introduction.
   This Privacy Policy (“Policy”) is meant to serve users of this website as a means to
   disclose how we collect, use, process, share, manage, and store your personal
   information and data. This is a required right under most countries’ privacy policy laws
   and is meant to provide the best experience for users regarding their data privacy.
   a.) Contact Details. If, at any time, users would like to exercise any of the rights
   granted in this Policy, they may do so by contacting us at any of the methods
   provided:

• Company Name: Upscale Car & Limo
• Address: 8525 Lodge South Circle, Charlotte, NC 28217
• Phone: 704.612.4144
• E-Mail: [email protected]
  b.) Website Details.
• Website URL: www.upcalecarandlimo.com
• Website Name: Upscale Car & Limo
  c.) Mobile App.
• Mobile App Name: www.upscalecarandlimo.com
• Available on:
  ☐ – iOS (App Store)
  ☐ – Android (Google Play Store)

DISCLAIMERS.
This Policy attempts to provide as much transparency as possible regarding
disclosing the fullest amount of information on how we collect, use, and manage users’
data. To satisfy such efforts, we provide the following disclaimers regarding
specific countries’ privacy laws:

a.) Canadian Users. Canadian law defines personal information as information about an identifiable individual.

The disclosures mentioned herein are meant to transparently convey the methods of collecting, managing, storing, using, protecting, and sharing Personal Information by users. Users grant their consent to this Policy through it being readily available for viewing by the Personal Information Protection and Electronic Documents Act (PIPEDA).

b.) European Union (EU) Users. Under the General Data
Protection Regulation (GDPR), all European Union (EU) users are entitled to
specific data protection rights and disclosures, including, but not limited to:
i. Right to Access. You have the right to request copies of your
data. We may charge you a small fee for this service.
ii. Right to Rectification. You have the right to request to correct any
information you believe is inaccurate on our systems. In addition, you
have the right to request that we fulfill any information that you think
is incomplete.
iii. Right to Erasure. You have the right to request that we erase your
personal data under certain conditions.
iv. Right to Restrict Processing. You have the right to request that we
restrict the processing of your data under certain conditions.
v. Right to Object to Processing. You have the right to object to our
processing of your data under certain conditions.
vi. Right of Data Portability. You have the right to request that we transfer
any personal data that we have collected for another organization, or directly
to you, under certain conditions.

Any request made under this section must be processed within one (1)
month if made through any of the methods mentioned in Section 1 of this
policy.

c.) California Users. Your privacy and rights under the California Consumer
Privacy Act (CCPA) and the California Online Privacy Protection Act
(CalOPPA) are important to us. We offer this document as a resource to view
how we collect, manage, store, and use your personal information in the day-to-day

running of our website.

This Policy adheres to the rights granted to California users regarding how we collect, manage,

store, and use your personal information as defined under CIV 1798.140(v) of the California
Consumer Privacy Act (CCPA).

CATEGORIES OF PERSONAL INFORMATION.
In the past 12 months, we have or had the intention of collecting the following:

(check all that apply)
(-) – Identifiers. A real name or alias, postal address, signature, home phone
number or mobile phone number, bank account number, credit card number,
debit card number, or other financial information, physical characteristics or
description, e-mail address; account name, Social Security Number (SSN),
driver’s license number or state identification card number, passport number, or
other similar identifiers.
(-) – Protected Classification Characteristics. Age (40 years or older), race,
color, ancestry, national origin, citizenship, religion or creed, marital status,
medical condition, physical or mental disability, sex (including gender, gender
identity, gender expression, pregnancy or childbirth, and related medical
conditions), sexual orientation, veteran or military status, genetic information
(including familial genetic information).
(-) – Commercial Information. Records of personal property, products or
services purchased, obtained, or considered, or other purchasing or consuming
histories or tendencies.
(-) – Biometric Information. Genetic, physiological, behavioral, and biological
characteristics or activity patterns used to extract a template or other identifier or
identifying information, such as fingerprints, faceprints, voiceprints, iris or retina
scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise
data.
(-) – Internet or Other Similar Network Activity. Browsing history, search
history, and information on a consumer’s interaction with a website, application,
or advertisement.
(-) – Geolocation Data. Physical location or movements. For example, city, state,
country and ZIP code associated with your IP address or derived through Wi-Fi
triangulation; and, with permission in on your mobile device settings, and precise
geolocation information from GPS-based functionality on your mobile devices.
(-) – Sensory Data. Audio, electronic, visual, thermal, olfactory, or similar
information.
(-) – Professional or Employment Related Information. Current or past job
history, performance evaluations, disciplinary records, workplace injury records,
disability accommodations, and complaint records; Emergency contact
information, such as the name, phone number, address, and e-mail address of
another person in the context of having an emergency contact on file, Personal
information necessary for us to collect and retain to administer benefits for you
and another person relating to you (e.g., your spouse, domestic partner, and
dependents), such as their name, Social Security Number, date of birth,
telephone number, e-mail, and address.
(-) – Non-Public Education Information (per the Family Educational Rights
and Privacy Act (20 U.S.C Section 1232g, 34 C.F.R. Part 99). Educational
records directly related to a student maintained by an educational institution or
party acting on its behalf, such as grades, transcripts, class lists, student
schedules, student identification codes, student financial information, or student
disciplinary records.
(-) – Inferences Drawn From Other Personal Information. Profile reflecting a
person’s preferences, characteristics, psychological trends, predispositions,
behavior, attitudes, intelligence, abilities, and aptitudes.

ADVERTISEMENTS.
In the past 12 months and in the present time, our website: (check one)
(-) – Does NOT Have Advertisements. We do not have display ads or any 3rd
party paid affiliates on our website.
( ) – Does Have Advertisements. You may see advertisements by using our
website. These advertisements may be for either 1) our products, services,
offerings, and content 2) via 3rd party advertising networks (such as AdSense) or
or 3) Affiliate programs such as the Amazon.com Associates Central or related
services. The advertisements presented to you may use your personal
information and may contact you through other channels outside of the website,
such as telephone, e-mail, and mailings. We do not disclose your personal
information to 3rd party advertisers except as permitted by applicable laws and
regulations, and we require that such 3rd party advertisers follow such applicable
laws and regulations when they collect information from you to transfer such
information to us.

HOW WE USE PERSONAL INFORMATION.
We may use or disclose your Personal Information for the following purpose: (check all
that apply)
( ) – Offerings. To provide products, services, and offerings that serve the best-matched

advertisements;
(-) – Alerts. To provide e-mail alerts and other communications regarding our
products, services, and offerings that may be of interest or that you registered to
receive;
( ) – Obligations. To carry out any obligations for paid products, services,
offerings, or any obligations under our terms and conditions or terms of use;
(-) – Feedback. To get feedback on website improvements and generally provide
an overall better experience;
( ) – Testing. For testing, research, and analysis, of user behavior on the
website;
(-) – Protection. To protect against fraud, safeguard data, and the general
security of the website;
(-) – Security. To detect security incidents, verify human users, and avoid being
subject to malicious, deceptive, fraudulent, or illegal activity;
(-) – Law Enforcement. To respond to law enforcement requests as required by
applicable law, court order, or governmental regulations;
(-) – Intended Purpose. As described for the intended purpose when collecting
your personal information; and
(-) – Assessment. To evaluate or conduct a merger, divestiture, restriction,
reorganizing, dissolution, or outright sale, either wholly or partially, of our assets
in which your Personal Information becomes a part of such sale.
Our usage of your Personal Information may change over time, and when such changes
become effective, we will update this Policy accordingly.

SELLING PERSONAL INFORMATION.
Our policy is the following: (check one)
(-) – We Do NOT Sell Your Personal Information. It is not our policy to sell
Personal Information, and we have done so in the preceding 12 months.
( ) – We Do Sell Your Personal Information. As defined under the CCPA, “sell”
and “sale” means selling, renting, releasing, disclosing, disseminating, making
available, transferring, or otherwise communicating orally, in writing, or by
electronic or other means a consumer’s Personal Information for a business
purpose to a third (3rd) party for valuable consideration. This means that in the
preceding 12 months we have sold consumers’ Personal Information as
mentioned in the categories listed in Section 3 of this Policy.

SHARING PERSONAL INFORMATION.
We disclose your Personal Information to 3rd parties for business purposes. The general
categories of 3rd parties that we share with are as follows:

• Our 3rd party service providers that, without their services, our website would not
  be able to function in its current manner;
• Affiliated websites and businesses to bring you and our users
  improved services, products, and offerings;
• Other companies, affiliate partners, and 3rd parties that help us advertise
  products, services, and offerings to you, other users, and potential new
  customers;
• Third (3rd) parties to whom you, or an authorized agent on your behalf,
  authorized us to disclose your Personal Information;
• Third (3rd) parties or affiliates in connection with a corporate transaction, such as
  a sale, consolidation, or merger of our financial institution or affiliated business;
  and
• Other third (3rd
  ) parties to comply with legal requirements or to disclose Personal
  Information to government authorities per the rule of law;
  In the last 12 months, it is recognized that we have disclosed the aforementioned
  categories of Personal Information for business purposes.

1. RIGHT AND CHOICES FOR CALIFORNIA RESIDENTS.
   If you are a California resident, this Section describes your rights and choices regarding
   how we collect, share, use, and protect your Personal Information, how to exercise
   those rights, and limits and exceptions to your rights and choices under the CCPA.
   a.) Exceptions. The rights and choices in this Section do not apply to you if the
   information being collected is:

• Aggregate consumer information;
• Deidentified Personal Information; and
• Publicly available information.
  b.) Access to Information. If the above exceptions do not apply, and you have not
  made this request more than twice in 12 months, you have the right to
  request that we disclose certain information to you about our collection and use
  of your Personal Information over the past 12 months from the date we receive
  your request. Once we receive and confirm your request on your behalf, we will
  disclose it to you or your representative:
• The categories of Personal Information we collect;
• The categories of sources for the Personal Information we collect;
• Our business or commercial purpose for collecting or selling such
  Personal Information;
• The categories of third parties to whom we sold or disclosed the category
  of Personal Information for a business or commercial purpose;
• The business or commercial purpose for which we sold or disclosed the
  category of Personal Information; and
• The specific pieces of Personal Information we collected about you in a
  form that you can take with you (called a “Data Portability Request”).
  c.) Deletion Request Rights. You have the right to request that we delete any of
  your Personal Information that we collect from you and retain, subject to certain
  exceptions. Once we receive and verify your request, we will delete and direct
  our service providers to delete your Personal Information from our records unless
  an exception applies. We may deny your deletion request if retaining the
  Personal Information is necessary for us or our service providers to:
• Complete the transaction for which we collected the Personal Information,
  provide a good or service that you requested, and take actions reasonably
  anticipated within the context of our ongoing business relationship with
  you, or otherwise perform our contract with you;
• Detect security incidents, and protect against malicious, deceptive, fraudulent,
  or illegal activity; or prosecute those for such activity;
• Debug to identify and repair errors that impair existing intended
  functionality;
• Exercise free speech, or exercise another right provided by law;
• Engage in public or peer-reviewed scientific, historical, or statistical
  research in the public interest that adheres to all other applicable ethics
  and privacy laws when the businesses’ deletion of the Personal
  Information is likely to render impossible or seriously impair the
  achievement of such research if you previously provided informed
  consent.
• Enable solely internal and lawful uses of such Personal Information that
  are compatible with the context in which you provided it.
  d.) Exercising Access, Data Portability, and Deletion Rights. To exercise the
  access, data portability, deletion rights, or any other rights mentioned herein, a
  consumer or a consumer’s authorized agent may submit a verifiable request to
  us by using the contact details in Section 1.
  e.) Requests. You may only make a verifiable consumer request for access or data
  portability, about this Section, twice within 12 months. We cannot
  respond to your request or provide you with Personal Information if we cannot
  verify your identity or authority to make the request and confirm the Personal
  Information is related to you.
  Making a verifiable consumer request does not require you to create an account
  with us. We will only use Personal Information provided via a verifiable consumer
  request to verify the requestor’s identity or authority to make the request.
  f.) Authorized Agent. An authorized agent is any person or legal entity registered
  with the Secretary of State or similar office that you have authorized to act on
  your behalf. If a request is made by an authorized agent acting on your behalf,
  we may require the following:
• Submission of evidence by you with your permission for the authorized
  agent to submit a verifiable request on your behalf;
• For you to directly acknowledge, via electronic communication, that
  an authorized agent is allowed to act on your behalf;
• Require the authorized agent to verify their identity; or
• For a power of attorney document to be submitted that is signed in
  accordance with state law.
  We reserve the right to deny a request from an agent that does not submit proof
  that you have authorized them to act on your behalf and cannot verify
  their own identity to us.
  g.) Response Timing and Format. As required under CCPA, we agree to respond
  to any verifiable consumer request within 45 days of its receipt. If we require
  more time, with a maximum of 90 days, we will inform you, in writing, of the
  reason. Such notification will be by e-mail unless there is another preferred
  communication method provided.
  Any response we provide will cover the 12 months preceding the verifiable
  consumer request’s receipt. The response we provide will also explain the
  reasons we cannot comply with a request, if applicable. For data portability
  requests, we will select a format to provide your Personal Information that is
  readily useable and should allow you to transmit the Personal Information from
  one entity to another entity without hindrance. No fee will be charged to process
  or respond to your verifiable consumer request.
  h.) Right of Non-Discrimination. We do not discriminate against you for exercising
  any of your rights in this Policy and under applicable laws. Unless permitted by
  law, we will not:
• Deny you goods or services;
• Charge you different prices or rates for goods, services, and offerings,
  including through granting discounts or other benefits, imposing penalties;
  or
• Provide you with a different level of quality of goods or services.

1. CHANGES AND AMENDMENTS.
   We reserve the right to amend this Policy at our discretion and at any time. When we
   make changes to this Policy, we agree to notify you by e-mail or other preferred
   communication methods.
   10. LINKING TO 3RD PARTIES.
   We may provide links to 3rd party sources such as websites, applications, content, or
   software (“3rd Parties”). When you use a link online to visit 3rd Parties, you will be
   subject to their privacy policy and the jurisdiction of governing law. It is recommended to
   familiarize yourself with its terms and disclosures regarding your Personal Information.
   We are not responsible for the handling of your Personal Information when using,
   accessing, or visiting 3rd Parties.
   11. SECURITY & PROTECTION.
   We use reasonable physical, electronic, and procedural safeguards that comply with
   federal standards to protect and limit access to Personal Information. This includes
   device safeguards used by industry standards.
   You understand that the personal information you submit to us electronically may
   not be secure when it is transmitted to us. Specifically, we recommend that you do not
   use unsecured or public channels to communicate sensitive or confidential information.
   12. CONTACT.
   If you have any questions or comments about this Policy, how we collect
   and use your Personal Information, your choices, or your rights regarding such use, or
   wish to exercise your rights, please do not hesitate to contact us by using the details
   mentioned in Section 1 of this Policy.